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Client Manager

Leawood, KS | Permanent

Post Date: 07/14/2017 Job ID: BBBH23694_1500068721 Industry: Administrative/Clerical/Administration Pay Rate: US$38000.00 per year
Client Manager - Benefits

Job purpose/Performance Profile

The client manager assists with implementation, service and retention of full-service employee benefits accounts. This position provides relationship management services for an assigned group of clients. They will be a crucial part of the team and assist in all aspects of the day-to-day servicing of clients, coordinating the renewal and RFP (request for proposal) process as well as coordinating underwriting and marketing efforts.

Duties and responsibilities

* Respond to routine service requests and inquiries. This includes claims, billing questions, eligibility, ID cards, etc.
* Process enrollments, terminations, and changes to employee coverages
* Assis with pre-screening and underwriting by screening and submitting paper and on-line applications, and completing Employer Application for submission
* Complete Renewal tasks for clients
* Put together employee packets and assists with Benefits enrollment meeting
* Assist with COBRA administration when needed
* Process incoming mail, email and hone requests
* Update client on legislative changes and developments


* Basic knowledge of health insurance products, policies and marketing procedures
* Solid knowledge of Windows Office programs (Outlook, Access, Excel, PowerPoint, etc.)
* At least one year of customer service related experience
* High School Diploma or GED obtained
* Must have and maintain a state Life & Health License (or obtain within 30 days).
* Strong verbal, and written communication skills
* Excellent customer service skills
* Ability to work in a fast paced environment

Allied Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Allied Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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