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Customer Care Specialist

Overland Park , KS | Permanent

Post Date: 09/28/2017 Job ID: BBBH24492_1506626547 Industry: Administrative/Clerical/Administration Pay Rate: US$15.00 - US$18.00 per hour
Are you interested in next level customer service? We are hiring for a Customer Care Specialist in the Overland Park area for a growing company!

Hours: M-F 8: 30AM to 5: 30PM

Pay: $15-$16

Position type: Contract-to-hire

Responsibilities:

-Answer incoming calls on new credit card accounts

-Communicate professionally both verbally and written

-Maintain composure and patience when handling escalated or difficult calls

-Interact with internal departments and external suppliers

-Strive to achieve goals through teamwork

-Handle account information and place outbound calls

-Track and adhere to company protocols, policies and procedures

Requirements:

-2 years of call center experience

-High School Diploma or GED

-Able to maintain a positive attitude and motivation to excel within company

-Able to resolve a problem and think outside the box

-Experience in Microsoft Office Suite

-Can deliver excellent customer service

-Detail oriented and organized

-Able to take potentially negative situations into a positive experience for customers

Allied Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Allied Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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