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Customer Service Rep

Olathe, KS | Permanent

Post Date: 09/08/2017 Job ID: BBBH24482_1504904191 Industry: Administrative/Clerical/Administration Pay Rate: US$0.00 per year
Hiring for a Customer Service Representative in the Johnson County area for an equipment distribution company!

Pay rate: $14.50/HR

Hours: M-F 8AM-5PM

Position type: Contract-to-hire

Responsibilities:

-Entering and maintaining order processing for distributors, dealers and outside sales via phone, CRM/fax and emails

-Supporting all aspects of order entry, quotes, customer account set ups and more

-Communicating with other departments regarding back orders, product availability and shipping changes made to existing orders

-Processing RGA's and credit memos

-Understanding equipment and recommending product selection of equipment

-Directing end users to dealers either through phone or email

Requirements:

-High School Diploma or equivalent

-1-2 years experience working in construction, rental industry or manufacturing customer service or call center environment

-Aptitude for mechanics

-Must have excellent communication

-Good decision-making and problem-solving skills

-Excellent use of telephone and computer

-Basic computer and math skills needed

-Able to meet deadlines and multi-task in a fast paced environment

-Must be organized

Allied Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Allied Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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