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Customer Service Representative

Kansas City, MO | Permanent

Post Date: 08/10/2017 Job ID: BBBH24356_1502396607 Industry: Customer Service/Call Center Pay Rate: US$15.00 per hour
Customer Service Representative position available!

JOB DESCRIPTION:

HOURS: Monday - Friday 8: 00 a.M. - 5: 00 p.M. (Overtime may be required, on occasion)

LOCATION: Downtown KCMO

PAY: $15/HR

The Customer Service Representative's job is to assist retail customers and consumers with product line. This individual will assist retail customers on best sales/product practices and answer all other customer service concerns via telephone, fax, website or email.

RESPONSIBILITIES:

-High School Diploma or equivalent

-Handle incoming calls, faxes and/or e-mails from customers or prospects wanting information

-Problem solving with customers and orders as well as process orders

-Data entry and troubleshooting

-Responsibilities may shift to the initiation, solicitation and execution of orders



QUALIFICATIONS NEEDED:

-Be an alert, positive, responsible, flexible person with organization skills

-Possess superior listening, multi-tasking and prioritizing skills

-Basic computer skills required; Windows, Outlook, Word and Excel

-Must be a team player

-Must have an excellent work attendance record

- Learn customized CRM/CMS software and maintain accurate account of all customer contacts

Allied Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Allied Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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