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Customer Service Representative

Lenexa, KS | Permanent

Post Date: 05/15/2017 Job ID: BBBH23959_1494866050 Industry: Administrative/Clerical/Administration Pay Rate: US$15.00 - US$16.50 per hour
Customer Service Specialist

Contract to Hire

Pay: $15 - $16.50/hour

We are looking for a professional Customer Service Specialist with solid communication skills. Candidate must be able to work 10am -7pm Monday - Friday, with rotating Saturdays from 8am -1pm. It will be one Saturday a month.

Description:

Must be able to work in an automated call rotation to answer customer questions about their bank account. Questions include: address corrections, account research, balance, making payments, etc. This position will also be responsible for making outbound customer calls regarding bank account information.

Duties:

Handle phone calls and correspondence from customers regarding their bank accounts

Provide accurate information regarding customer accounts

Develop and maintain positive working relationships

Promotes open and honest communication

Assist other departments with work overflow

Being a team player is a MUST!

Requirements:

Excellent organization, analytical, and problem-solving skills

Must be able to multitask

Able to work under pressure and with strict deadlines

Self Starter

Excellent communication skills

Strong knowledge of excel and data entry

Allied Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Allied Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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