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Support Specialist

Kansas City, MO | Permanent

Post Date: 09/08/2017 Job ID: BBBH24478_1504886758 Industry: Administrative/Clerical/Administration Pay Rate: US$0.00 per year
Hiring for a Support Specialist for a fast-growing company in Lees Summit that markets and sells frozen beverages!

Hours: M-F 8AM-5PM

Pay: $14-16/HR

Position type: Contract

Responsibilities:

* Handle high volume outbound calls to provide preventative maintenance and follow ups
* Understand product knowledge and educate customers on flavor options and new products
* Analyze and question the situation with accurate decision making to reach proper resolution

Requirements:

* 1-2 years of contact center experience
* Must be able to step through front line technical questions
* Must have a helpful and efficient attitude with customer support
* Must be comfortable up-selling

Allied Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Allied Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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